Jamie Cairns

Commercial Director


ParcelPoint is a leading technology and services business focused on unlocking the first and last mile in online retail. Our vision is making online shopping easy.

Our technology platform provides specialist omni-channel fulfilment capabilities to retailers and logistics partners around the world. We enable clients to grow sales, by getting closer to the customer and improving the end-to-end shopping experience, while optimising their supply chain.

We offer enterprise cloud solutions including click & collect (in-store/locker pickup), ship-from-store and omni-channel returns. Our technology is used by global leaders such as Woolworths (Australia’s no. 1 retailer) and Collect+ (UK’s no. 1 parcel collection point network).

In Australia, ParcelPoint is also the largest network of extended-hours locations where online shoppers can collect and return their purchases when it suits them. Our network includes 1,500 local stores such as pharmacies, convenience stores and newsagencies.

More than 100 clients offer ParcelPoint to their customers as a cost-effective way to revolutionise the delivery and returns experience. Retail brand partners include ASOS, The Iconic, UNIQLO, Groupon, Wiggle, SABA, Ozsale, Levis, Jigsaw, Adidas and SurfStitch. We work with several major carriers including TNT, DHL and Toll.